tkbaj Privacy Policy

1. Introduction

tkbaj ("we", "us", or "platform") is a trusted online betting and live casino platform in Bangladesh. This privacy policy explains what personal information we collect from you while you use our website tkbaj.cam, how that information is used, who it may be shared with, and what your rights are.

By using our services, you agree to the terms of this privacy policy. We may update this policy from time to time; if changes are made, we will update the "Effective Date" at the top of the page. We encourage you to review this page regularly.

2. Information We Collect

tkbaj may collect the following types of information:

2.1 Registration and Account Information

• Full name and date of birth
• Email address
• Payment account details (e.g. bKash, Nagad, Rocket, Upay numbers)
• Password (stored in encrypted form)

2.2 Identity Verification Information (KYC)

To ensure platform security and prevent fraud, we may request National ID (NID) or passport information. This information is used for verification purposes only.

2.3 Usage and Transaction Information

• Betting and gaming history
• Deposit and withdrawal records
• Bonus and promotion redemption details

2.4 Technical Information

• IP address and device type
• Browser and operating system information
• Cookies and session data
• Site access times and page navigation information

3. How We Collect Information

We collect information in the following ways:

• Direct submission: Information you provide yourself during registration, login, and payment.
• Automated data: Information collected automatically through technical tools while you use our site.
• Cookies and tracking: Cookies are used to improve site functionality and personalise the user experience.

4. Purpose of Using Information

We use the information collected for the following purposes:

• To create, manage, and verify accounts
• To process deposits, withdrawals, and transactions
• To provide customer service and support
• To activate bonuses, promotions, and personalised offers
• To prevent fraud, money laundering, and unauthorised access
• To ensure the security and stability of our platform
• To operate responsible gaming tools
• To meet applicable legal and regulatory obligations

5. Information Sharing and Disclosure

tkbaj does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, and technology service providers will only receive the information necessary to deliver their specific services. They may not use this information for any other purpose.

5.2 Legal Obligations

Information may be disclosed to comply with court orders, official requests from investigative authorities, or applicable law. In such cases, we will always provide only the minimum information required.

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. We will provide advance notice of any such change.

6. Cookie Policy

Our website uses cookies and similar tracking technologies. These generally fall into three types:

• Essential cookies: Required for maintaining login sessions and core site functionality.
• Functional cookies: Used to remember your language preferences and personalisation settings.
• Analytics cookies: Help us review site usage and improve our services.

You can disable cookies from your browser settings, though this may affect some site functionality.

7. Data Retention and Security

To keep your information secure, tkbaj applies industry-standard security measures:

• All data transfers are secured with SSL/TLS encryption.
• Payment-related information is stored in encrypted databases.
• Account access is restricted to authorised staff only.
• Regular security audits and system checks are conducted.

After your account becomes inactive or is closed, we retain necessary data for a defined period for legal compliance and fraud prevention purposes. Once that period has passed, the data is securely deleted.

8. Your Rights

As a tkbaj user, you have the following rights:

• Access: The right to request a copy of the information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion request: The right to request deletion of your information in certain circumstances (though this may not be fully possible where legal obligations apply).
• Objection to processing: The right to object to the use of your information for specific purposes.
• Data portability: The right to request your information in a structured format.
• Marketing opt-out: The right to request that we stop sending promotional communications at any time.

To exercise these rights, contact us using the method described in the contact section below.

9. Responsible Gaming and Data Protection

tkbaj places the highest importance on responsible gaming. Your gaming history and financial activity data are used for the following purposes:

• To identify the risk of excessive gaming and provide timely support.
• To facilitate self-exclusion and betting limit settings.
• To ensure safe use of the platform.

To learn more about responsible gaming, visit our Responsible Gaming page.

10. Third-Party Links

While our platform uses third-party services (such as payment gateways), these services have their own privacy policies. We recommend reading their privacy policies before using those services. tkbaj is not responsible for how third parties manage information.

11. Protection of Children and Minors

tkbaj is for individuals aged 21 or older only. We do not knowingly collect any personal information from minors. If you believe a minor is using our platform, please contact us — we will close that account immediately.

12. Policy Changes

We may update this privacy policy from time to time. For significant changes, you will be notified by email or through a notice on the platform. Continued use of the service after any changes will be taken to mean that you have accepted the updated policy.

13. Contact

If you have any questions or requests regarding this privacy policy, contact us through the following: